Who this policy covers
This policy describes the public Berman Database Systems website, including the pages for our services, support, products, and contact form. Berman Database Systems (BDS) is an IT support and software company. The site presents custom application development, managed service plans, technical projects, cloud and infrastructure work, virtual server hosting, help desk support, Room Scheduler (RSS), and the Office Personnel System (OPS).
Information that a customer later stores inside a hosted system, such as employee records in OPS or room data in RSS, is handled under that customer’s service agreement. This policy covers the marketing website and the messages people send through it.
Information we collect
We collect only what you give us and what the site needs in order to run.
- Contact form: your name, email address, subject, and message.
- Direct contact: the details you share when you call 800-880-2575 or email contact@bermands.com.
- Server logs: standard technical data such as browser type, the page requested, and the time of the request. We use this to keep the site available and to diagnose errors.
The public site does not ask you to create an account, and it does not use advertising or analytics trackers. We do not sell personal information.
How we use it
- To answer a question about IT support, a product, or a service.
- To follow up on a request for a demo, a project, or a managed service plan.
- To operate, secure, and fix this website.
- To meet a legal duty if one applies to a message we have received.
Who we share it with
Contact messages are available to BDS staff who respond to inquiries. A hosting or email provider may process that information only so the site and our mailbox can function. We do not give your message to advertisers or data brokers. We may disclose information if the law requires it, or if it is needed to protect BDS, our clients, or the public from harm.
How long we keep it
We keep contact messages for as long as we need them to respond and to keep a record of the conversation. You can ask us to delete a message you sent through the form, and we will do that unless we have to keep it for a legal or security reason.
Your choices
You choose what to put in the contact form. You may ask what contact details we still have from you, ask us to correct them, or ask us to delete them. Use the phone number or email below. If you are a user of OPS, RSS, or a managed service, requests about data inside that system should go through your organization’s administrator as well as BDS.
Children
This website is written for businesses and their staff. We do not knowingly collect information from children under 13.
Changes
If we change this policy, we will post the new version on this page and change the effective date.
Contact
Berman Database Systems (BDS)
11350 McCormick Road, Executive Plaza 3, Suite 700, Hunt Valley, MD 21031
Phone: 800-880-2575 (Monday to Friday, 9:00 a.m. to 6:00 p.m. ET)
Email: contact@bermands.com
See also our Terms and Conditions.